Thank you for shopping with HighCBDFarms.com. We aim to provide you with the best possible shopping experience, including efficient and reliable shipping services. This Shipping Policy outlines our shipping process, delivery times, and related information to ensure you are well-informed about our shipping practices.
1. Shipping Destinations:
We currently offer shipping services nationwide within the United States.
2. Processing Time:
– Order Processing: Upon receiving your order, we strive to process and package it within 1-2 business days.
– Verification: In certain cases, we may need to verify the payment or shipping details before processing your order. This may cause a slight delay, but we will make every effort to expedite the verification process.
3. Shipping Methods:
We utilize trusted shipping carriers to deliver your orders securely. The specific shipping carrier will be determined based on your location and the size/weight of your package. Common carriers we use include USPS, FedEx, and UPS.
4. Delivery Time:
– Estimated Delivery Time: Our standard delivery time is up to 5 business days from the date of order processing.
– Factors Affecting Delivery: While we strive to deliver your order within the estimated time frame, please note that certain factors beyond our control may impact delivery times, such as weather conditions, holidays, or unforeseen events.
5. Shipping Fees:
– Flat Rate Shipping: We offer a flat rate shipping fee for all orders, regardless of size or weight.
– Free Shipping: Orders exceeding a specified amount may qualify for free shipping. Please refer to our website or promotional materials for more information on eligibility.
6. Order Tracking:
– Tracking Information: Once your order has been processed and shipped, we will provide you with a tracking number via email. You can use this tracking number to monitor the progress of your shipment on the carrier’s website.
– Tracking Updates: Please note that it may take some time for tracking information to be updated after your order has been shipped. If you have any concerns regarding the status of your shipment, please feel free to contact our customer support team.
7. International Shipping:
Currently, we only ship within the United States and do not offer international shipping services. We apologize for any inconvenience this may cause.
8. Shipment Delays and Issues:
In the rare event of a shipment delay, lost package, or any other shipping-related issue, please contact our customer support team. We will work diligently to resolve the matter and ensure you receive your order as soon as possible.
9. Changes to Shipping Policy:
We reserve the right to modify or update our Shipping Policy at any time. Any changes made will be effective immediately upon posting the revised policy on our website.
If you have any questions or require further assistance regarding our shipping policy, please don’t hesitate to contact our customer support team. We are here to help!
Thank you for choosing HighCBDFarms.com. We appreciate your business!
Effective Date: 01/03/2021